Parents must submit all required documents and settle all registration / tuition fees before or on the day their child begins sessions at LEN.
Our nursery hours are 8.00 a.m. to 12.30 p.m. We understand that working parents may require before and after hours’ care, therefore we have extended hours from 6.00 a.m. to 5.30 p.m. Children not registered in the before / extended after hour program and are dropped off earlier than 7.30 a.m and /or picked up later than 5.00 p.m. will be charged additional fees. Please refer to the nursery calendar to avoid any confusion on term dates and times.
Annual Academic Registration Fees are included for all children and must be paid in order to secure your child's seat. This fee is non-refundable and non-transferrable and due upon submission of your child's registration within 48 hours. Failure to pay the fee will result in cancellation of the submitted application form.
Children collected late from nursery will incur late fees as posted in our reception.
Tuition fees exclude the cost of uniforms, curriculum, field trips, before / afternoon care, or evening baby sitting. Tuition fees for each term must be paid via bank transfer or credit / debit card. We do not accept cash or cheques. All fees are transferable and will not be carried over into a subsequent term or year. Payment of the full term's fee is a confirmation of a place for your child(ren) at LEN. There are no reduction in fees for absences.
If a child joins anytime during the academic year and a place has already been reserved from the beginning of the year, the full tuition fees for the term unattended from the beginning of the academic year are payable. If a child joins late in the academic year, the fees for the entire term are due and are not pro-rated.
If a child withdraws at any time or does not join LEN for any reason during terms 1-3, the fees for tuition and other optional services are refundable subject to Management's discretion. The registration fee is non-refundable. A written withdraw notice is required 30 days in advance, and refund is subject to filling the child's seat.
NO AGGRESSION BEHAVIOR POLICY
LEN stands by a non-aggressive behaviour policy, this includes any sort of bullying, physical abuse and biting. If after all steps have been taken in the disruptive behaviour policy without resolution, and if a notice for withdrawal is initiated by LEN, a pro-rated balance of tuition may be considered for refund after deducting the registration fees and at the discretion of the company shareholders.
Aggressive parents or visitors will not be tolerated at any point and will be asked to be removed from the premises immediately. Repeated offence(s) may result in the child’s parent/family member to be denied access to any part of the premises.
Uniforms are mandatory for children 2 years and up. The uniform is a pull-over shirt with LEN logo and the children may wear shorts, trousers or skirts that are khaki/tan coloured. All children must wear socks and shoes that are easy to remove. No flip-flops or beach sandals allowed! Failure to comply by the uniform policy will result in children being sent home.
Children who are ill should not be brought to nursery with the following: A temperature of 37.7c, vomiting or diarrhoea occurring more than once in a 24 hour period, a contagious disease such as chicken pox, pink eye, strep throat or hand-foot-mouth disease, an unidentified rash or constant thick coloured nasal discharge. Children brought with head lice will be sent home for treatment until the nits / eggs have been removed.
Little Explorers Nursery staff will not administer any medication (over the counter or prescribed by a doctor) unless a written consent form is submitted with specific instructions. Staff will not administer any amount over the recommended dosage as specified on the medication prescription or bottle for the child's age/weight. Medication prescribed by a doctor must be brought in its original container with the child's name and dosage information and instructions clearly marked.
Little Explorers Nursery has an optional healthy meal program and is payable per term. We hold a strict NO-Nut / NO-Nutella policy and ask that parents who do send in snacks to not send in any type of nuts or nut spreads. All containers and bottles sent in are to be clearly labeled with your child's full name and containers and bottles are not to be glass. Parents must notify us if their child has any specific food allergy.
USE OF RESOURCES & EQUIPMENT
Parents will be charged for any lost or damaged Little Explorers Nursery resources including borrowed books and equipment.
Little Explorers Nursery may photograph and/ or film children by Little Explorers Nursery staff members during his / her learning at Little Explorers Nursery. These media files may be used for LEN’s online / social media and printed publications / advertisements / displays and these files shall be deemed to be Little Explorers Nursery property. Parents may submit a written request to should they decline to have photographs of their child shared on any social media platforms or Little Explorers Nursery website. Any other channel of communication will not be accepted as a formal request.
As per the regulations set forth by the Ministry of Social Development, all areas of LEN including the outdoor playground, outdoor parking lot and classrooms are monitored via CCTV. The CCTV equipment is used to provide a safer, more secure environment for the children, parents and staff who use our setting; as well as protecting the property and equipment. The equipment is accessible by authorized staff only and images / videos are restricted. Digital recordings are made using a digital recorder operating in real time mode, monitoring the setting continuously 24 hours a day. Images will normally be retained for 30 days from the date of recording, and then automatically recorded over.